FirstLight

About Us

FirstLight provides a full complement of cost-effective, high-quality, scalable telecommunications services, including private line, high-speed Internet access, data center, cloud and voice solutions to retail and wholesale customers throughout New York and Northern New England. FirstLight has been building and operating its own fiber network, including fiber to the premises systems, for nearly 20 years with roots going back a century.

FirstLight combines advanced, proven technology with a staff experienced in the design, construction, deployment and operation of high quality communications networks. FirstLight’s senior management team has over a century of direct and related experience. FirstLight’s project managers, engineers, technicians, and support personnel continuously monitor, maintain and augment the network to provide the high quality service and support our customers expect. FirstLight’s geographically diverse Network Operations Centers are strategically located with locally-based support personnel situated throughout our footprint for prompt response. FirstLight team members pride themselves on superior service with the understanding that our clients’ mission critical communications demand comprehensive, proactive support.